As promised this is a continuation of my previous post where I described the pain of trying to install XenServer tools on an SBS server, BSOD and the recovery. Hopefully you’re not at the BSOD point yet and just staring at a XenServer tools install that isn’t progressing at all.
If that’s the case you can cancel the installation but before you reboot your server there are two things to do:
1. Remove XenServer tools from Control Panel – Programs and Features.
2. Stop and disable the Exchange Transport Service
After this you can reboot the server, reinstall XenServer tool within minutes and all is fine.
I have so far failed to find any Citrix KB articles to this effect but it will definitely save you a lot of problems.
In my case this was an SBS server but if you’re not running Exchange it might be worth stopping/disabling all non essential services.
What Kat Did 